0032 3 664 36 26
Monday to Thursday from 9h00 - 17h00
Friday from 9h00 - 15h30
0032 470 91 15 14
Frequenty Asked Questions
My size is sold out, will it be back in stock?
Hey, what a pity, you just missed it. We do our very best to restock sold-out products and sizes as quickly as possible, unfortunately this is not always possible. When a product comes back in stock, we always let you know through our newsletter and social media channels.
Don't forget to sign up for a restock alert and be the first to know. You will receive an email as soon as the item is in stock.
I have a question about the sizing?
Please note that size and fit may vary from item to item and from brand to brand. We try to give you as much information as possible in the description of the item. Just as a reference: Magalie is 179 cm tall and our model Manon is 175 cm tall. Both are wearing size S in the pictures. Don't hesitate to contact us with any specific questions.
firstname.lastname@example.org or 0032 3 664 36 26
How can I place my order?
1. Place all the desired products in your shopping basket. Then go to your bag SHOPPING BAG.
2. Check your order if everything is correct. Then click CHECK OUT.
3. Enter your personal details here and click on SELECT SEND METHOD.
4. Check your shipping method here and then click SELECT PAYMENT METHOD.
5. Choose here which payment method you wish to use and then click on CHECK OUT.
You will immediately receive an order confirmation in your mailbox as soon as the payment has been made. Once we have shipped your order you will also receive a shipping confirmation. This states when you can expect your package.
I have a discount code or gift card, how can I use it?
You can enter the discount code or gift card in the checkout during checkout. Click Apply and the discount will be settled. If there is a message that the gift card is not valid then it probably expired or was not entered correctly. For questions you can always contact our customer service.
How do i return something?
Not satisfied with your new items? No worries, returns are easy!
Click here to start your return.
What are the payment methodes you have?
You can pay with Belfius Direct Net, Credit Card (Visa), IDEAL, KBC/CBC Payment button, Bancontact, Paypal, Soft Banking and American Express.