Not satisfied with your purchase? No worries! You have the right to return your online purchase within 14 calendar days of receipt. The costs for returning are for you.
How does it work?
Step 1: Register
Within 14 days after receiving your order, register your return via www.tosendr.com. You can find the 7 digit code on the packing slip in your box.
Step 2: Pack
Pack the items in their original condition and/or packaging. Place all the items to be returned in one package. Make sure to add the packing slip with your order number.
Step 3: Send
Return shipments are at your own costs. You must request the return label with track & trace yourself from a courier service of your choice.
Send the package to:
Egide Walschaertsstraat 22F
Step 4: Refund
As soon as our distribution center has received your return, you will receive within 14 working days a refund or an adjusted Klarna Afterpay balance.