Not satisfied with your purchase? No worries! You have the right to return your online purchase within 14 calendar days of receipt. The costs for returning are for you.

How does it work?

Step 1: Register 

Within 14 days after receiving your order, register your return via www.tosendr.com. You can find the 7 digit code on the packing slip in your box.

Step 2: Pack

Pack the items in their original condition and/or packaging. Place all the items to be returned in one package. Make sure to add the packing slip with your order number. 

Step 3: Send

Return shipments are at your own costs. You must request the return label with track & trace yourself from a courier service of your choice. 

Send the package to:


Egide Walschaertsstraat 22F

2800 Mechelen


Step 4: Refund

As soon as our distribution center has received your return, you will receive within 14 working days a refund or an adjusted Klarna Afterpay balance.